Refund policy

Changed your mind? You have 14 days from the day your order arrives to tell us you want to cancel, and a further 14 days after that to send the item back. Just email us at davemartinelectrical@gmail.com with your order number. We'll reply with the address to send your return to. Please don't post returns to our business address, as it can't accept parcels.

Items should be unused and in their original packaging where possible. Once we receive the return we will refund you within 14 days, including the standard delivery charge you paid, to your original payment method. Unless the item is faulty, return postage is paid by you.

Faulty or damaged items: your rights under the Consumer Rights Act 2015 are not affected. If something arrives faulty or damaged, or develops a fault, contact us with your order number and a photo and we will arrange a free replacement, repair or refund.

The following cannot be returned once opened for hygiene or safety reasons: items with broken seals that cannot be resold, and personalised items. This does not affect your rights if the item is faulty.